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Human Resources Management Discussion APA USE PROVIDED SOURCES ONLY.

  

Discussion One: 

Explain the difference between performance management and performance appraisals and discuss the components of a performance management process. How does performance management provide strategic value to the organization? Share an example of an employee performance goal that is aligned with an organizational performance need. 

Explain how performance feedback can be delivered to motivate employees and enhance performance. Discuss some strategies for managing poor performance and how and when you would use development plans to improve performance issues.

Be sure to provide the references for the sources of the information you used including the material provided in the classroom.

SOURCES PROVIDED: https://www.youtube.com/watch?v=iVYZI8A29P4

https://blog.shrm.org/blog/how-ongoing-performance-management-benefits-the-employee-and-the-business

https://www.thebalancecareers.com/create-successful-performance-appraisal-goals-1918840

https://www.thebalancecareers.com/provide-feedback-that-has-an-impact-1916642

Discussion Two: Focus on Analytics

"With the additional responsibilities of being a strategic business partner, the modern HR function now faces greater pressure to make sound and impactful decisions. As a result, data-driven decisions have become an integral part of effective strategic HRM. To achieve strategic objectives and a competitive advantage, a growing number of organizations collect, analyze, and interpret data via HR information systems and HR analytics. More specifically, technological advances have made it easier to capture and store HR data in HR information systems, and using HR analytics, these data can be used to improve HR systems, policies, and practices and, as a result, the performance and viability of the organization. HR analysts test hypotheses to determine the best ways to manage people within the organization—or in other words, to arrive at data-driven decisions that bring the organization one step closer to meeting strategic objectives" (Bauer et al, 2018, p. 42).

Bauer, T., Erdogan, B., Caughlin, D., & Truxillo, D. (2018). Human Resource Management: People, Data, and Analytics. SAGE Publications. 

With this in mind, study the data collection in the attached spreadsheet. Then study the slides showing how to correlate one variable with another. Lastly, complete the activity on slide 3. Attached your spreadsheet with your explanation of the results.

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In a blank cell, enter the equal symbol (=) followed by the CORREL function, followed by a beginning parenthesis.

Enter the range of cell values that corresponds to the array of numeric values that fall below the Job Satisfaction variable name, which in this case is B2:B51

Enter a comma (,)

Enter the range of cell values that corresponds to the array of numeric values that fall below the Customer Satisfactin Rating variable name, which in this case is C2:C52. Enter an ending parenthesis, and click ENTER.

Remember, correlation coefficients can range from -1.00 to 1.00, where -1.00 indicates a perfect negative (inverse) linear association, 1.00 indicates a perfect positive linear association, and .00 indicates no association.

In this case the correlation coefficient is 0.48

Regarding the sign, the correlation coefficient is a medium, positive, association. In other words, there is a correlation between job satisfaction and customer satisfaction.

< .10 (negligible)

.10 - .29 (small)

.30 - .49 (medium)

.50 - 1.00 (large)

Employee ID Years of experience Customer Satisfaction
1 3.00 3.91
2 3.33 5.43
3 2.67 3.98
4 2.67 5.23
5 3.33 4.57
6 3.67 4.62
7 3.00 4.07
8 2.00 2.69
9 3.67 7.00
10 3.67 3.49
11 4.00 5.96
12 3.00 3.84
13 3.67 6.83
14 3.00 2.58
15 4.67 5.50
16 2.00 6.12
17 4.67 7.00
18 4.67 6.42
19 3.33 4.53
20 3.33 3.17
21 3.33 4.48
22 3.33 5.72
23 3.67 6.11
24 3.67 6.11
25 4.33 4.26

Now you try it!

Put these numbers into an Excel spreadsheet, calculate the correlation (if any) and explain what the results mean.

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Sheet1

Employee ID Job Satisfaction Customer Satisfaction
1 3.00 3.91
2 3.00 5.43
3 3.67 3.98
4 3.67 5.23
5 3.33 4.57
6 3.67 4.62
7 4.00 4.07
8 3.00 2.69
9 3.67 7.00
10 2.67 3.49
11 3.67 5.96
12 3.33 3.84
13 4.33 6.83
14 2.33 2.58
15 4.00 5.50
16 3.00 6.12
17 4.33 7.00
18 4.67 6.42
19 2.67 4.53
20 3.33 3.17
21 3.67 4.48
22 3.33 5.72
23 4.33 6.11
24 4.00 6.11
25 4.00 4.26
26 3.33 5.18
27 3.00 3.76
28 4.67 4.31
29 4.00 5.96
30 4.00 7.00
31 3.67 4.79
32 4.33 6.22
33 4.33 5.85
34 3.67 6.13
35 3.00 4.70
36 4.00 6.52
37 3.00 5.27
38 3.33 6.75
39 3.67 4.60
40 4.00 3.57
41 5.00 3.86
42 4.67 5.78
43 4.00 6.82
44 3.00 4.45
45 4.00 6.01
46 3.33 7.00
47 4.67 6.68
48 2.33 4.23
49 3.00 4.06
50 4.67 6.84

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